What Is It?
The OVCR IT Tech Team are available to assist the OVCR community with their IT questions and address any problems that arise.
Who Is Eligible To Use It?
Users seeking help from the OVCR IT Services should be part of the OVCR user community.
How Can I Get Support?
Simply fill out the Request Support form to the right of this page and our staff will reach out to you.
Service Levels
| Initial Response Time |
Response within 1 business day, fulfillment dependent on the scope of the request. |
| Resolution Time |
As quickly as possible, though resolution times are dependent on the severity of the incident. |
| Service Availability |
Monday through Friday, 8:30am to 5:00pm |